Frequently Asked Questions

Everything you need to know about ALP Nicotine Pouches shipping, quality, and returns.

What shipping methods do you offer?

We provide standard and expedited shipping options across the country. All orders are processed within 24 hours to ensure your nicotine pouches arrive fresh and on time.

Are your nicotine pouches tobacco-free?

Yes, ALP Nicotine Pouches are 100% tobacco-free. They are crafted using high-quality synthetic nicotine and food-grade ingredients for a clean experience.

Can I return my order if I change my mind?

Due to the nature of our products, we can only accept returns on unopened and sealed containers within 30 days of purchase to ensure safety and hygiene.

How should I store my ALP pouches?

To maintain maximum freshness and flavor intensity, we recommend storing your pouches in a cool, dry place away from direct sunlight.

Do you offer international shipping?

Currently, we ship to select international locations. Please check our shipping policy page for a full list of eligible countries and applicable customs fees.

Is an ID verification required for purchase?

Yes, in compliance with federal and state regulations, we use a secure third-party age verification system to ensure all customers are of legal smoking age.